American Heart Association Jobs

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Job Information

American Heart Association Quality Programs Manager in Dallas, Texas


Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? you bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.


The American Heart Association has an excellent opportunity for a Quality Programs Manager, Implement-Heart failure based out of our National Center office located in Dallas, TX! This position can be remote/home based but must live near a major airport.

Please Note: This is a full-time, benefits eligible grant funded position funded through December 2024.

This individual will be responsible for the development and implementation of the IMPLEMENT-HF quality program for outpatient participating organization in the assigned markets. The program will coordinate outpatient organization participation in the IMPLEMENT-HF program, including but not limited to outpatient registry participation, targeted in-clinic quality improvement efforts related to Heart Failure and related risk factors, collaboration in market activities such as community partnerships and inpatient stakeholder care coordination. Responsible for developing key partner and customer relationships in a variety of healthcare sectors, such as: primary care, specialty clinics, and regional public health stakeholders. Responsible for recruiting and supporting for outpatient registry participation as it relates to the IMPLEMENT- HF project, such as monitoring of facility data quality, outcomes, and supporting organizational usage to improve patient care. The position will coordinate closely with AHA quality staff in both inpatient, outpatient health IT, and community roles to support a systems-based approach to improving HF care.

  • Enroll and support new customers in outpatient programs. Coordinate implementation with contracted organizations and AHA technical teams for data onboarding. Travel to project locations to conduct invited site visits and provide educational assistance. In coordination with staff partners and volunteers, establish sustainability plan for all quality improvement components

  • Provide consultation, direction and support on barriers to improvement and support better clinical care and outcomes. Coordinate efforts among hospitals and clinics as well as other stakeholders on project goals and objectives, including communications, training and quality improvement. Act as the liaison between to facilitate ongoing communication and implementation care processes, ensuring outpatient integration in the systems of care approach

  • Act as liaison between interdepartmental AHA staff in field regions to enhance quality improvement account management, programs, participant experience, and project deliverables

  • Communicate regularly with Project Director and Manager to assure tasks are completed according to grant timeline. Work with national staff and external partners through meetings to ensure project deliverables are being met according to timeline

  • Analyze results of training, education and data to continually evaluate next steps and needs in the defined market. Ensure that issues related to data are addressed appropriately and in a timely manner.

  • Participate in product enhancement activities and partner with HIT team members to deliver meaningful product enhancements and functionality to participating organizations


  • Bachelor’s Degree or equivalent work experience

  • Two (2) – Five (5) years of relevant experience

  • Experience in healthcare or in a public health-related organization: clinical, quality improvement, program development and systems improvement. Experience may substitute in part for educational requirement with 1.5 years work experience for 1 year of higher education

  • Experience as Patient Access/Practice Manager, healthcare experience in outpatient practice or setting/environment for outpatient practice

  • Project management skills and experience; experience in influencing performance without direct line accountability

  • Strong verbal, written, and presentation communications skills

  • Ability to function independently with minimal supervision

  • Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers and the public

  • Access to reliable transportation and ability to maintain valid driver’s license and auto insurance

  • Comprehensive Microsoft Office suite skills including Word, Excel, PowerPoint and Outlook

  • Ability to travel up to 20% overnight and ability to travel up to 5% daily

Preferred Experience:

  • Knowledge of assigned health concern or disease such as CVD risk factors

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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EOE/Protected Veterans/Persons with Disabilities

Location US-TX-Dallas

Posted Date 4 weeks ago (7/7/2021 6:00 PM)

Requisition ID 2021-6865

Job Family Group Health Strategies & Programs

Job Category Health Strategies

Location: Dallas, TX