American Heart Association Regional Coordinator - Asia Pacific - Emergency Cardiovascular Care in Hong Kong, United States

Regional Coordinator - Asia Pacific - Emergency Cardiovascular Care

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Job Description

Are you ready to join an organization where you can make an extraordinary impact everyday?

Imagine everyone enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.

The American Heart Association (AHA) has an excellent opportunity for a Regional Coordinator. The Regional Coordinator will assist the Regional Director in the day-to-day operations of the American Heart Association Hong Kong Office. Main responsibilities include office and logistics management, customer support, communication with other American Heart Association offices and AP & China international training centers, and organization of meetings and conferences.   

Additional Responsibilities Will Include :

  • Supports all the International Training Centers     

  • Supports processes relating to contracts, insurance, site reviews, customer contacts

  • Serves as the point of contact for AP & China ITCs in regards to general customer service inquiries, including but not limited to, contracts, training materials, training program guidelines, ECC program in general and AHA activities in the region

  • Maintains filing/organization system for ITC related documentation

  • Provides technical and administrative support to Regional Director and other AP staff, ECC volunteers and the general public on all ECC related issues

  • Coordinates responses to customers within area of described responsibility

  • Responsible for communicating higher level issue to AP Regional Director as reported by Training Network

  • Maintains and upgrades personal knowledge of Emergency Cardiovascular Care, ECC product content, availability and development on an ongoing basis

  • Coordinates bulk mailings of materials for conferences and meetings. Order and maintain standard products, marketing materials and promotional items for conferences and meetings

  • Manages the materials ordering process for staff in assigned territory. Assures the adequate supply of sales/promotional materials in the service center

  • Works with ECC Program Staff to facilitate changes in programs based on guidelines established by ECC Science and Education Committees relating to program guidelines, customer service, risk management and quality assurance

  • Assists staff in implementing national and local marketing strategies within the region

  • Implements ECC communication protocols and maintains integrity of the communications system

  • Manage special projects as assigned by AP & China Regional Director and ECC National Center Staff, such as GWICC

  • Responsible for all admiration related issues in the region, such as business license renewal, etc.

Want to help get your resume to the top? Take a look at the experience we require:

Required Experience

  • High School Diploma or Equivalent

  • At least 5+ years of experience in a similar position

  • Must be fluent in English - Cantonese and Mandarin are also preferred

  • Possible need to commute to sites of customers and other businesses related to the activities of the Hong Kong AHA office

  • Excellent communication (oral and written) skill

  • Ability to travel approximately 15% of the time, including nights and weekends when necessary

  • Excellent Computer skill (sales tracking tools, MS Products, i.e. Access, Word, PowerPoint, and Excel etc.), especially Excel and Word

Preferred Experience:

  • College degree from accredited University preferred

  • Secretary experience preferred

  • International business experience preferred

  • Extensive knowledge of AHA National Emergency Cardiovascular Care Programs, policies and procedures, AHA training courses, and ECC products as well as knowledge of the AHA National/Affiliate structures preferred

Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

So, are you ready to work for the largest voluntary health organization dedicated to fighting heart disease, stroke and other cardiovascular diseases ? Click on “New Resume” to submit your online application. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.

This position not a match with your skills? Click here to see other opportunities with the American Heart Association

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Job Location

Hong Kong, , Hong Kong SAR China

Position Type


Job Category: Administrative/Clerical

EOE Minorities/Females/Protected Veterans/Disabled