American Heart Association Program Manager (Greater Bay Area) in Oakland, California

Program Manager (Greater Bay Area)

Tracking Code


Job Description

Program Manager - Greater Bay Area Division

Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work towards that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people’s lives. We are where you can achieve professional growth with personal fulfillment . We are where you can connect people to making a lifesaving impact . We are an organization that has been recognized by the NonProfit Times as “One of the Best Nonprofits to Work” year after year. The American Heart Association is where you can make an extraordinary impact.

We have an excellent opportunity for a Program Manager based in our Oakland, California office. This position provides essential administrative, logistics and clerical support to ensure the effective operations of the Greater Bay Area Division and achievement of our corporate health, volunteer engagement and revenue generation goals. Responsibilities include supporting the Senior Vice President and Development, Communications/Marketing and Corporate Initiatives teams as well as participating in overall office support functions.

Essential functions include:

  • Provides a wide variety of skilled administrative, logistics and clerical support to staff and volunteers in accordance with AHA policies and procedures and regulatory requirements.

  • Demonstrates a full understanding of assigned campaigns and programs and effectively meets and anticipates needs.

  • Ensures a high quality of service is provided to all customers, staff, and volunteers.

  • Actively participates in division efforts to achieve division, affiliate and association-wide goals and initiatives.

  • Manages data related to programs and events through the use of appropriate databases.

  • Coordinates logistics for assigned events, meetings and programs and provides day-of-event support as needed.

  • Creates mail merges and prepares mailings for related events and meetings.

  • Performs related clerical functions such as answering the telephone, filing, typing/word processing, faxing and copying.

  • Coordinates operations procedures, including opening of mail, daily deposits, general ledger reports, monthly postage reports, journal adjustments, and database entry and data management for corporate and individual accounts.

  • Creates flyers and other collateral, as needed for events.

  • Attends staff meetings, stays current on affiliate and association-wide updates and applies the information learned.

  • Performs other duties as assigned.

Required Experience

  • Advanced knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Outlook and Access

  • Office administration skills

  • Effective written communication skills, including skill in proof reading for grammar and spelling

  • Effective interpersonal skills and ability to maintain a professional manner in all dealings with customers, staff and others; ability to work in a team environment

  • Ability to keep all work-related information confidential as necessary

  • Knowledge of AHA statistics and ability to research all AHA on-line resources for information

  • Demonstrated ability to organize and manage multiple projects, prioritize tasks and meet deadlines

  • Ability to work effectively in a home-based arrangement

Physical requirements include: sight, hearing, sitting, standing, bending, or squatting for most of the day; skills essential for successful communications include: communicating over the phone and in writing. Ability to interact and communicate with customers, and to clearly and concisely exchange ideas, facts and information. Ability to effectively plan and manage workflow, work on multiple projects simultaneously and manage project details with limited supervision. Must be able to lift up to 20 pounds with the expectation that items in excess of 20 pounds would be broken down into smaller components or additional assistance is required before lifting. Ability to conceptualize, reason through problems, makes effective decisions and develops alternative solutions and provides excellent customer service while ensuring compliance with the American Heart Association’s policies and procedures.

Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do. Click here to see other opportunities with the American Heart Association.

So, are you ready to work for the largest voluntary health organization dedicated to fighting heart disease, stroke and other cardiovascular diseases? Click on “New Resume” to submit your online application.

EOE Minorities/Females/Protected Veterans/Persons with disabilities

Follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife at .

Job Location

Oakland, California, United States

Position Type


Job Category: Administrative/Clerical

EOE Minorities/Females/Protected Veterans/Disabled