American Heart Association Operations Manager in Salt Lake City, Utah

Operations Manager

Tracking Code


Job Description

Are you ready to join an organization where you can make an extraordinary impact everyday?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.

The American Heart Association (AHA) has an excellent opportunity for an Operations Manager with our Utah Division based in Salt Lake City, Utah.

Under general supervision, the Operations Manager manages the daily operations of the division office and provides administrative support to the Division overall, the Metro Executive and the team to ensure effective operations in achievement in identified goals and objectives including revenue generation and volunteer engagement. Responsible for supporting Division campaigns, programs and events, managing databases, maintaining/updating information and producing a variety of routine and special reports as needed.

Major Responsibilities:

  1. Serves as the Division’s lead Affiliate Accounting Liaison: the primary staff person completing income and expense processing for the division. Maintains all financial information in accordance with the policies of the American Heart Association.

  2. Serves as the liaison for other administrative professionals within the office to allocate resources for major projects and manage timelines for projects involving multiple departments. Includes providing guidance and direction to the Development Coordinators to optimize support and resources across division functions. Oversees cross-training for coordinators to provide excellent event fulfillment.

  3. Performs general administrative and clerical functions including: calendaring appointments, answering the telephone, ordering supplies, distributing mail, coordinating mailings, filing, typing/word processing, faxing, and copying, coordinating meetings – to include, facilitating Division/Affiliate meetings/conferences with setup, video/telephone, and cleanup.

  4. (As applicable) Support cause activation campaigns for identified sponsors and direct logistics and administrative support for campaigns as assigned.

  5. Other projects as assigned.

Required Experience

  • Related experience of 1 to 3 years

  • Advanced knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Outlook

  • Effective interpersonal skills and ability to maintain a professional manner in all dealings with customers, staff and others; ability to work in a team environment

  • Effective oral communication skills, including public speaking where necessary

  • Demonstrated ability to organize and manage multiple projects, prioritize tasks and meet deadlines

  • Skill in providing excellent customer service

  • Sales or fundraising experience preferred

  • Effective written communication skills, including skill in proof reading for grammar and spelling, and effective business writing skills.


  • Ability to work with professional and lay volunteers and staff with sufficient professional maturity, judgment, and initiative.

  • Ability to participate in meetings, work in a team environment and interact with all levels of staff, volunteers and public.

  • Ability to conceptualize, reason through problems, make effective decisions and develop alternative solutions.

  • Ability to operate typical office equipment, i.e., copier, printer, fax, telephone, postage machine, postage scale, etc.

  • Ability to lift up to 40lbs and transport materials and other supplies to and from meetings.

  • Ability and willingness to work evenings and weekends as needed to staff meetings, events and required.

Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

So are you ready to work for the largest voluntary health organization dedicated to fighting heart disease, stroke and other cardiovascular diseases? Click on “New Resume” (or “Existing Resume” if you have previously applied to AHA positions) to submit your online application. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.

Click here to see other opportunities with the American Heart Association. Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife at .

EOE Minorities / Females / Protected Veterans / Persons with disabilities

Job Location

Salt Lake City, Utah, United States

Position Type



19.39 - 24.85 USD

Job Category: Administrative/Clerical

EOE Minorities/Females/Protected Veterans/Disabled