American Heart Association Jobs

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Job Information

American Heart Association Administrative Coordinator in Atlanta, Georgia

Overview

Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.

The American Heart Association has an excellent opportunity for an Administrative Coordinator in our Atlanta, GA office to provide administrative support to our Youth Market program and program directors.

Responsibilities

The Youth Market Coordinator will provide outstanding customer service support to both internal and external customers; assist with planning, data entry, follow-up, on-line implementation/support, printing, reports and orders.

Major Roles & Responsibilities:

  • Responsible for the overall administrative support that includes printing, fulfillment orders, reports, material mailings, data entry, thank you gift ordering and general mailings. Provide overall database coordination for pre and post event materials orders.

  • Provides technical assistance to internal and external customers, including Microsoft Dynamics CRM, Luminate and other online systems.

  • Manage customer information within Microsoft Dynamics CRM, Luminate and other applicable databases in accordance with established Youth Market guidelines and best practices.

  • Coordinate recruitment and materials mailings, thank you gift ordering / recording / shipping / handling, and inventory management, troubleshooting, follow-up, and status updates.

  • Provide effective support services. Maintains files, records, reports and office supplies. Provides outstanding customer service to the Youth Market Directors and school volunteers in the field to achieve maximum revenue results. Fill same day material orders for Youth Market field staff and volunteer requests.

  • Serve as communication liaison between Youth Market field staff and Customer Service Manager to help troubleshoot Youth Market procedures and protocols. Provide feedback to innovate and improve current business procedures.

  • Assist staff with ordering thank you gifts for various schools and/or assisting with the money counting/processing for various schools.

  • Assist Customer Service Manager & VPs with other tasks as assigned.

Qualifications

  • High School Diploma or Equivalent.

  • 2-4 years of experience providing administrative support to multiple managers

  • Proficiency with Microsoft Office Applications: Excel, Word, PowerPoint, Outlook

  • Ability to prioritize and manage multiple projects

  • Ability to be flexible and adapt to change

  • Experience with Microsoft Dynamics CRM and Luminate, or other CRM software preferred#LI-AS1

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife

EOE Minorities/Females/Protected Veterans/Persons with Disabilities

Requisition ID 2019-4672

Job Family Group Fundraising/Direct Sales

Job Category Administrative/Clerical

American Heart Association
Equal Opportunity Employer

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