American Heart Association Jobs

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Job Information

Senior Developer, Marketing Cloud in Charlotte, North Carolina


Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? You bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.


Senior Developer, Salesforce Marketing Cloud .

Do you have your Salesforce Marketing Cloud Developer certification? If so, we are looking for you!

In this role, you will be responsible for programming and technical solutions for Salesforce Marketing Cloud. This role serves as lead developer to set up automated, targeted marketing journeys and nurture tracks using Journey Builder and Automation Studio. Additional responsibilities include building email and mobile marketing campaigns using Email Studio, Ad Studio, and MobileConnect and supporting end users in building, testing and deploying basic email campaigns. As lead developer you will also be responsible for building SQL queries for sophisticated data segments, maintaining the Marketing Cloud data model, leveraging and training on Audience Builder, providing API and web service work, data integrations (including the Marketing Cloud Connector with NPSP), problem resolution, and communication with vendor technical resources. #LI-Remote

Essential Job Duties:

  • Serves as technical expert on new project initiatives and participates in application design sessions. Assists with planning for and implementation of approved initiative. Communicates and interprets application requirements and modifications to vendor technical staff.

  • Designs, codes, tests and debugs complex Marketing Cloud automations and SQL queries that power journeys and marketing campaigns. Performs application development to improve and implement application software (such as updating the data model or adding new objects based on build out in Salesforce NPSP, building out landing pages and web capture forms) according to documented methodologies and procedures.

  • Build emails using HTML and CSS following web accessibility guidelines and mobile responsive best practices

  • Develops project work plans and manages project to completion in accordance with plans which may include formulating system scope and objectives, developing detailed design specifications, and translating system function/features to programming specifications. Advises project team of status and time estimates for work on a regular basis.

  • Provides leadership and mentors Marketing Cloud Analysts. Analyzes technical issues and troubleshoots code related problems. Ensures technical documentation and project audit trails exist for the supported applications.

  • Updates application procedures and standards as needed to record best practices. Completes and communicates modifications to user operations or documentation.


Want to help get your resume to the top? Take a look at the experience we require:


  • Bachelor's Degree in Computer Science or a related field of study and Salesforce Marketing Cloud Developer certification.

  • Minimum of five (5) years of experience with and grasp of relational databases and development proficiency with crafting and managing data extensions, writing sophisticated SQL statements to build automations and extract data out of Marketing Cloud.

  • Experience with marketing automation concepts and technologies in email, mobile, social (advertising/retargeting), and web.

  • Demonstrated proficiency with technical & functional knowledge of Salesforce Marketing Cloud.

  • Proficiency in coding and programming applications in HTML (specifically for building emails and email templates), CSS, Java Script, AmpScript.

  • Basic knowledge and use of APIs, REST/SOAP webs services.

  • Ability to interact with internal customers to translate requirements into a technical solution.

Here are some of the preferred skills we are looking for:

  • Experience working in a Marketing Cloud instance connected to Salesforce CRM or NPSP (non-profit success pack)

  • Experience with deliverability supervising tools such as ReturnPath

  • Experience with Pardot

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

  • Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

  • Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

  • Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

  • Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

  • Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities

Location US-TX-Dallas

Posted Date 3 months ago (8/31/2022 10:22 AM)

Requisition ID 2022-9141

Job Category Information Technology

Additional Locations Diversity Distribution US - Top 47

Position Type Full Time

Location: NC-Charlotte