American Heart Association Jobs

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Job Information

American Heart Association Production Manager, International in Dallas, Texas


Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? you bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.


The American Heart Association (AHA) has an excellent opportunity for a Product Manager, International based out of our National Center office located in Dallas, TX!

This individual will be responsible for leading the development of foreign language versions of lifesaving CPR, first aid, and other global healthcare learning programs and clinical products produced by the Emergency Cardiovascular Care (ECC) department. Responsible for providing direction for the translation, localization, development, revision, fiscal management, and quality standards for assigned products through (1) leading the development and localization of products from start to finish; (2) working with project management to develop project plans, proposals, and procedures; (3) collaborating with AHA staff, vendors, and volunteers; (4) providing financial oversight and budget adherence; and (5) evaluating and revising for the life of the language portfolio.

  • Leads project teams in the localization of content, portfolios, and products. Ensures project team’s adherence to a general product development process used across the department and develops sub-processes for project-specific tasks as needed

  • Manages adherence to product, language, and content specific style guides for internal and external use. Ensuring that translated materials meet AHA standards for accuracy before publication - Maintaining product, language, and content specific style guides for internal and external use

  • Partners with a project manager to develop project scope and timelines. Ensures all internal and external team members meet standards and deadlines outlined in project plans

  • Coordinates and collaborates with the Science & Medicine Advisor, the designated foreign scientific authority, and the core product team to achieve Scientific signoff of major localization recommendations. Review and triage localization recommendations from the field

  • Develop integrated working relationships with AHA staff and volunteers involved in the core content development to produce more globalized content, and a smooth hand-over of materials for localization

  • Forms productive partnerships with team members and stakeholders at all levels. Effectively uses informal authority to direct, influence, and motivate others. Earns respect of team members based on demonstrated expertise and leadership. Solicits and acts on feedback to improve relationships and mission impact Proactively collaborates across project teams to ensure products efficacy and consistency

  • Trains, motivates, and engages volunteer and paid subject matter experts. Effectively assesses and leverages volunteer skill sets and interests by developing and utilizing volunteer roles in meaningful ways

  • Monitors budgets and contracts for adherence to approved scope for assigned projects

  • Contributes to departmental goals of maximizing processes and product specifications for rapid content updates


  • Bachelor’s Degree or equivalent work experience

  • Two (2) – Five (5) years of relevant experience

  • Experience in product review, editing, or training documentation

  • Experience in project management or product development and management

  • Skilled in identifying inconsistencies or discrepancies in data or other information

  • Advanced Office Tools skills (Word, Excel, Adobe Professional, PowerPoint)

  • Ability to manage relationships with editors, vendors, contractors, volunteers, and other resources

  • Ability to travel up to 20% local and overnight stay within the U.S. and outside the U.S.

Preferred Experience:

  • Experience working in a multi-language/multi-cultural, or international environment

  • Knowledge of linguistic and translation concepts and tools (localization, Translation Memory)

  • Foreign-language facility or fluency highly desired (especially in Japanese, Portuguese, Italian, Arabic, or Chinese), but not required

  • Knowledge of current resuscitation/cardiovascular care concepts, working knowledge of US and/or foreign healthcare systems and products, or healthcare background a plus

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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EOE/Protected Veterans/Persons with Disabilities

Location US-TX-Dallas

Posted Date 4 weeks ago (11/12/2021 6:06 PM)

Requisition ID 2020-5593

Job Family Group Marketing & Communications

Job Category Health Strategies

Location: Dallas, TX