American Heart Association Jobs

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Job Information

American Heart Association Sr. Professional Education Consultant in Dallas, Texas


Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.

The American Heart Association has a superb opportunity for a Sr. Professional Education Consultant at our office located in Dallas, TX. This position can be home based.

The Sr. Professional Education Consultant role offers an exciting opportunity to contribute to the American Heart Association's Training Network and healthcare learning programs. This position involves providing expertise and support for Emergency Cardiovascular Care (ECC) training and products, impacting millions of healthcare providers and instructors annually. You will play a crucial role in responding to inquiries, advising on policies, and mentoring the Training Network. Additionally, you will contribute to the development of educational materials and communications for Training Centers. This role also includes planning, delivering, and evaluating ECC instructor courses, as well as representing ECC Programs and the Healthcare Business Solutions (HBS) team at conferences and trade shows.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at


  • Provides timely responses for questions related to ECC training and programs received through the ECC Training Inbox email account. Develops systems for effective and efficient management of the inbox

  • Builds positive relationships with field staff and American Heart Association Training Centers.

  • Develops content for Training Center Communications (TCC) such as the Program Administration Manual, training memos and bulletins, and interim training materials

  • Plans, develops, delivers, and evaluates ECC instructor courses

  • Participates on the Instructor Network technology team

  • Maintains clinical equipment inventory used for course pilot testing and video shoots

  • Represents ECC Programs and HBS team at in-person or virtual conferences and trade shows. Assists with booth setup


  • Bachelor’s Degree or equivalent work experience

  • Five (5) to Eight (8) years American Heart Association Training Network experience, including significant understanding of ECC programs and American Heart Association Training Center policies and procedures

  • Experience with planning, development, and implementation of educational programs

  • Ability to plan and supervise projects from inception through completion; skill in leading multiple projects and priorities simultaneously

  • Ability to provide timely and effective information, including proactive communication on opportunities and issues

  • Ability to quickly research and capture information from multiple parties to provide concise, accurate, and diplomatic responses to internal and external customers

  • Current American Heart Association Instructor status, or higher status in our Training Network

  • Current healthcare license (eg, nursing, EMS); must maintain license

  • Ability to travel up to 20% local and overnight stay

Preferred Experience:

  • Experience as American Heart Association Faculty or TCC

  • Customer support experience

  • Advanced training in instructional design

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

  • Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

  • Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

  • Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

  • Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

  • Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

  • Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.

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EOE/Protected Veterans/Persons with Disabilities

#AHAIND2, #LI-Hybrid

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Location US-TX-Dallas

Posted Date 3 weeks ago (11/10/2023 7:25 PM)

Requisition ID 2023-11784

Job Category Health Strategies

Position Type Full Time

Location: TX-Dallas