American Heart Association Jobs

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Job Information

American Heart Association Senior IT Project Manager in Metairie, Louisiana


Now is the time to join an organization that enables you to be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career!

The AHA is looking to hire a Senior IT Project Manager at its National Center located in Dallas, TX #LI-Remote

The Sr IT Project Manager will be responsible for facilitating the delivery of strategic, top priority technical Salesforce projects that require interaction with senior management and significant financial investment. Responsible for following AHA's waterfall and agile project methodology for technology delivery and ensures outcomes are aligned with the organization's enterprise business strategies, technical architecture, compliance, legal, governance and digital governance points. Responsible for establishing work priorities for and supervising the efforts of staff and vendors to achieve project objectives while implementing cloud-based solutions based on Salesforce platform. Also, responsible for escalating project issues for resolution and actively communicating to ensure project awareness and engagement from key BT and business senior leadership.

The American Heart Association offers programs to help you maintain work/life satisfaction according to your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university as well as various other training and support mechanisms locally and through our National Center.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life satisfaction, and our Guiding Values - Check out this hashtag on Facebook, Instagram, and Twitter today!


Essential Job Duties

  • Initiates, plans, executes, monitors, controls and closes assigned executive sponsored or multi-level sophisticated projects. Assigned projects may include strategic, top priority efforts that require interaction and management with high transparency and significant financial investment.

  • Establish work priorities for and advise the efforts of personnel (including consultants or contractors) involved in project-controlled tasks required to meet an approved project's objectives. Provides expedient response, resolution of roadblocks, mitigation of risks, and re-evaluation of priorities for the team.

  • Develop initial scope, project plans and forecasts of resources' scheduling needs. Identify scope, provide insight and take action to resolve issues as well as initiate steps to mitigate, manage and control.

  • Identify, model and leverage Project Management best practices. Provides expertise in both waterfall and agile project management methodologies.

  • Provide analysis and consultation to determine project requirements and scope.

  • Maintain effective communications. Serve as a liaison between different departments and outside vendors and suppliers.

  • Troubleshoot project problems and develop plans to adhere to timelines and budgets. Anticipate risks and issues. Establish options and solutions, considering impact of decisions. Acts as initial point of contact for escalated issues. Move unresolved concerns to seek leadership mentorship and provide options.

  • Champion project governance best practices and actively controls project changes and manages related communications. Identify, establish, and maintain excellent business relationships. Recommends and influences decision making within project scope.

  • Manage capital assets and project expenses within the project budget. Performs analysis for return-on-investment reporting. [Projects more than $500K]


Minimum Qualifications:

  • Bachelor’s Degree or equivalent work experience

  • 8 to 12 years (top specialist /management)

  • Eight (8) years of experience with line of business software concepts, systems, and capabilities

  • Five (5) years of experience in project management in business or technology environment

  • Five (5) years of experience using project management software and related applications

  • Ability to work independently

  • Ability to explain sophisticated, technical concepts in simple business terms

  • Demonstrate a focus on continuous improvement in project delivery and extensive knowledge of IT governance best practices

  • Exhibit negotiation skills with internal department, project team, vendors, and business. Understand audience. Communicate up, down, and across the team.

  • Demonstrate critical thinking skills, understand the business, and facilitate decisions based on what’s best for the organization.

  • Proficient in both waterfall and agile methodology

Preferred Experience:

  • Five (5) years of knowledge and understanding of Fundraising Technology and Solutions

  • Five (5) years of end-to-end understanding of business processes, organization, and techniques

  • PMP Certification

  • Three (3) years of solid understanding of Salesforce – Sales Cloud, Experience Cloud, Nonprofit Cloud (NPSP)

Compensation & Benefits

The AHA is committed to making an investment in each employee. Below are our main components of the total rewards package we offer. Visit our Rewards & Benefits (add hyperlink) section to see more detailed information.

  • Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments as needed.

  • Performance and Recognition – Employees are rewarded for achieving success in the form of merit increases and incentive programs based on type of position.

  • Benefits – We offer a wide array of benefits including, medical, dental, vision, disability and life insurance, and a robust retirement program that include an employer match and automatic contribution. To further emphasize our commitment to employee well-being, we also offer an employee assistance program, employee wellness program, and telemedicine and medical consultation.

  • Professional Development – You will have the opportunity to join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the AHA’s national online university that provides over 100,000 resources delivered in a variety of formats to meet your needs and busy schedule.

  • Work/Life Satisfaction – The AHA offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days increase based on seniority level. You will also have 12 paid holidays off each year.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities.

Be sure to follow us on Twitter #TheAHALife

EOE/Protected Veterans/Persons with Disabilities

Location US-TX-Dallas

Posted Date 1 month ago (8/29/2022 4:04 PM)

Requisition ID 2021-7420

Job Category Information Technology

Additional Locations Diversity Distribution US - Top 47

Position Type Full Time

Location: LA-Metairie