American Heart Association RQI Partners Program Manager in New York, New York
Dallas, TX or Wappingers Falls, NY
RQI Partners, LLC is a joint venture partnership between the American Heart Association and Laerdal Medical, formed by the organizations to deliver innovative solutions that accelerate their lifesaving mission. The company blends the Association’s leadership in resuscitation science and education with Laerdal’s expertise in technology and implementation to deliver impactful and innovative resuscitation quality improvement programs.
The RQI program is a self-directed, simulation-based performance and quality improvement program for healthcare organizations and professionals that offers “low-dose, high-frequency” knowledge and hands-on learning sessions that provide vital CPR quality practice in @ 20 minutes every 90 days. RQI offers a comprehensive, end-to-end quality improvement program at a lower cost.
The Program Manager is responsible for the success of their assigned programs. This includes the responsibility for the initial user specifications though program validation and ongoing product improvements. In addition to development tasks, the Program Managers are also and responsible for the product management and upstream marketing functions of the Pragmatic Marketing Framework.
Program and Product Development User Specifications –
Translation of explore activities to clearly defined user requirements documents
Day to day liaison with technical development teams to ensure clear technical specifications
Act as a Senior User Delegate in relevant program development projects
Product Development Liaison
Collaboration with product development teams to ensure they remain on schedule, on scope and on budget.
Reporting to senior management on any deviations from plan
Ensuring the program and components continue to meet customer expectations
Monitoring the programs by close interaction with customers to ensure that any product improvement possibilities are identified, evaluated and proposed
Driving any product improvements through the program development process .
Product Management & Upstream Marketing
Completing and/or coordinating all product and program management tasks in the upstream aspects of the pragmatic marketing framework for the RQI Programs.
Ensuring that the assigned programs function as intended.
Bachelor’s Degree in related field
At least 5 years of experience in Marketing, Program Management or Product Management.
Background in healthcare systems or hospital contracting a plus
Strong verbal, written communication and presentation skills
Proven analytical and creative problem-solving abilities
EOE Minorities/Females/Protected Veterans/Persons with Disabilities
Requisition ID 2019-3969
Job Family Group Business Operations
Job Category Health Services
Additional Locations US-NY-New York