American Heart Association Jobs

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Job Information

American Heart Association Business Analyst, Sitecore in Salt Lake City, Utah


Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? You bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.


The American Heart Association (AHA) has an excellent opportunity for a Business Analyst - Sitecore in our National Center office located in Dallas, Texas . #LI-Remote

Responsible for gathering, analyzing, and managing requirements for assigned projects. Responsible for documenting business requirements, technical requirements, user stories, use cases and data conversion requirements as a project team member. Also, responsible for developing test plans, user acceptance testing, and user documentation.

  • Gather, analyze, and document business data requirements, workflow processes, and process improvements. Conduct interviews with business leaders and subject matter experts to elicit and identify user requirements.

  • Translate business requirements to technical requirements in conjunction with technical team. Document and gain approval for requirements from project team and business sponsor.

  • Provide data analysis for integration requirements, reporting needs, and other functions. Maintain effective communications with supervisor, project managers and team members.

  • Trace requirements to deployed system to ensure all the requirements are met. Participate in development and deployment process as needed.

  • Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process. Identify and resolve defects as requested.

  • Provide status updates and reporting while meeting project schedule, deadlines, milestones, and budget. Inform Project Manager of technical issues, project barriers and resolutions.

  • Provide use cases and other documentation for development of training and user documentation. Assist in developing training documents as requested or needed.


  • College degree

  • 5 to 8 years of experience

  • Experience in a business analyst role demonstrating understanding of business software concepts, capabilities and opportunities

  • Experience with one or more of the assigned line of business applications and systems (ex. SharePoint, Dynamics, Blackbaud, Finance, etc.)

  • Experience with data mapping as well as integration requirements and documentation

  • Comprehensive knowledge of business processes, organization and techniques

  • Knowledge and experience with non-profit or sales industry with contact management, customer relationship management or related systems and software

  • Proficient in Microsoft applications including Visio and SharePoint

  • Able to facilitate the identification, recruitment and selection of appropriate volunteers to lead the board and committee activities required to drive results in achieving the mission and strategic objectives of AHA

  • Able to communicate, build relationships, gain trust and effectively work with and through volunteers

  • Able to train and develop volunteers

  • Able to complete succession planning for key volunteer position

  • Able to communicate strategic direction and provide consultation to volunteer committees and Board members

  • Able to inspire change through volunteers

  • Able to measure and increase engagement and motivation of volunteers at all levels

  • Able to effectively assess and leverage volunteer skill sets and interests by developing and utilizing volunteer roles in meaningful ways

  • Able to proactively and effectively communicate across diverse audience of volunteers

  • Able to instill spirit and feeling of belonging with volunteers

Compensation & Benefits


Pay is commensurate with experience; geographic differentials may apply.

Benefit Plans:

Our Rewards & Benefits package not only gives you the total benefits you want, but also goes above and beyond with innovative programs to develop your skills – helping you grow and thrive at the American Heart Association. To learn more about our benefit offerings please visit:

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities.

Be sure to follow us on Twitter #TheAHALife

EOE/Protected Veterans/Persons with Disabilities

Location US-TX-Dallas

Posted Date 2 months ago (11/4/2021 8:31 AM)

Requisition ID 2021-7718

Job Family Group Business Operations

Job Category Information Technology

Additional Locations Diversity Distribution US - Top 50


Location: Salt Lake City,UT