American Heart Association Jobs

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Job Information

American Heart Association Account Manager in United Arab Emirates


Now is the time to join an organization that enables you to be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career!

The American Heart Association has an excellent opportunity for an Account Manager, International region.

The American Heart Association offers programs to help you maintain work/life satisfaction according to your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university as well as various other training and support mechanisms locally and through our National Center.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life satisfaction, and our Guiding Values - Check out this hashtag on Facebook, Instagram, and Twitter today!


The Account Manager will play a lead role in helping our customers in the MENA region achieve success by demonstrating and improving our lifesaving digital resuscitation education solutions to help save more lives from cardiac arrest. This individual will be responsible for handling customer accounts through a consultative approach and achieving sales targets for new order value. You will share best practices in RQI program adoption between customers and drive RQI portfolio adoption and successful implementation leading to long term, strategic relationships and trusted embedment into hospital systems. The RQI Manager will be the ambassador for the “why” and “how” behind the AHA mission of saving more lives and engaging customer leadership in joining the RQI journey.

  • Sales Goals and Sales Management - Achieving subscriber, subscription, and account revenue goals. Demonstrating the effective and efficient sales management skills to ensure the effective leadership in assigned customer accounts.

  • Implementation- Drive portfolio adoption and undertaking successful implementations at customer sites and educate administrators and super users.

  • First Line Customer Support – Providing the first line of support for customers, solving the majority of cases at first call and managing the cases to conclusion.

  • Ensuring customers successfully use all of the analytical tools available, so they can drive impact while showing evidence of success to their senior management. Building customer champions (peer to peer referral resources.

  • Program Adoption (Expansions) & Renewals- Ensuring customers enhance the adoption of the RQI Portfolio in the designated accounts and ensure assigned accounts renew their agreement.

  • Return on Investment - Assisting designated accounts in understanding and reporting the value and cost savings of their RQI program.

  • Key Strategic Relationships – Strategically build key relationships and cultivate trust with the senior management of hospitals and the relevant program administration contacts.

  • Any other duties as needed


  • Bachelor's Degree in Business, Marketing, Communications, related area or equivalent work experience

  • Five (5) years proven experience with Sales, Customer Service, Field Service and or Marketing

  • Decision making ability towards solving problems, while working under pressure and effectively presenting these solutions to co‑workers and customers

  • Excellent time management skills

  • Excellent in advanced PowerPoint, Word and Excel and delivering power Point presentations to both large and small groups

  • Ability to effectively interact with corporate representatives at the high management level

  • Field-based sales, account management, and/or relationship management with consistent achievement of business goals.

  • Ability to travel up to 15% local and

Preferred Skills:

  • Experience within a clinical/healthcare environment strongly preferred.

  • Experience delivering education/training within a clinical environment a plus.

Compensation & Benefits

The AHA is committed to making an investment in each employee. Below are our main components of the total rewards package we offer. Visit our Rewards & Benefits (add hyperlink) section to see more detailed information.

  • Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments as needed.

  • Performance and Recognition – Employees are rewarded for achieving success in the form of merit increases and incentive programs based on type of position.

  • Benefits – We offer a wide array of benefits including, medical, dental, vision, disability and life insurance, and a robust retirement program that include an employer match and automatic contribution. To further emphasize our commitment to employee well-being, we also offer an employee assistance program, employee wellness program, and telemedicine and medical consultation.

  • Professional Development – You will have the opportunity to join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the AHA’s national online university that provides over 100,000 resources delivered in a variety of formats to meet your needs and busy schedule.

  • Work/Life Satisfaction – The AHA offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days increase based on seniority level. You will also have 12 paid holidays off each year.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities.

Be sure to follow us on Twitter #TheAHALife

EOE/Protected Veterans/Persons with Disabilities

Location AE-

Posted Date 1 month ago (8/26/2022 4:42 PM)

Requisition ID 2022-8790

Job Category Health Strategies

Position Type Full Time

Location: ARE