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American Heart Association
Using GenAI in
the application
process
Best practices & permitted use
At the American Heart Association, we champion innovation that helps people thrive—and that includes how we approach the job application process. Generative Artificial Intelligence (GenAI or AI) can be a powerful tool to support your journey, but we believe nothing replaces the power of your authentic self.
We want to understand you—your unique experiences, your skills, and your perspective.
To help you use GenAI responsibly and effectively, we’ve outlined a few best practices and appropriate uses below. Our goal is to ensure your application reflects both your potential and your personal story.
Privacy Reminder: To help protect your data, it's recommended that you remove personal identifiers (e.g., name, age, address) before inputting content into AI tools.
Application Stage
Interviews and assessments
The American Heart Association’s use of AI
At Heart, we are committed to ensuring that our use of AI is ethical, transparent, and in line with the principles of data privacy.
Transparency & Fairness
Any AI systems to be purchased and implemented will always be rigorously tested for bias to ensure fairness and equal treatment of all individuals regardless of their personal characteristics, including but not limited to race, gender, age, or socioeconomic background. They will also be regularly audited to assess their fairness, accuracy, and compliance with local laws and regulations.
Assessments
Currently, we are not using any AI-enabled tools for assessing candidates.
Hiring
We are not using, and will not use, AI to make hiring decisions.
Our practices regarding AI will evolve as technological advancements progress, and we will continue to update our statement accordingly. You can visit our career page at any time to find the latest information.
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Questions?
Head to our FAQ page to read common questions in the hiring process. Email careers@heart.org if your question does not appear on our FAQ page.
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Experience an Award-Winning Workplace
People come first. We’re a company that takes care of its people and communities. Our culture is woven into all aspects of our organization, from how we treat each other to how we educate and connect with volunteers and donors. When you experience life at Heart, you are seen, heard, and valued.
