American Heart Association Recruiting FAQ

Working at the American Heart Association Resumes And Interviews Video Interviews Finding a Right Fit Job For You The Job Application Process

Working at the American Heart Association

Our mission, our core values, our passion to be innovative, a diverse work environment, continuous learning and development opportunities, competitive benefits. These are just some of the reasons why our employees feel the American Heart Association is a great place to work.

If you are looking for an environment where you can work towards a purpose, be innovative and creative in a way that helps you do what you do best, and continue to learn and grow, then the American Heart Association is the right place.

It depends on the job you are in and each day is different. We help save lives by raising crucial funds for scientific research. We educate and build awareness on health programs, initiatives and products. We have created a technology driven and collaborative environment for us to do what we do best…become a relentless force!

We work hard, have high standards for quality, and bring our best selves to work daily. We also have a collaborative and technology driven work environment that will help you connect to your coworkers whether you are onsite or a remote based employee.

For everyone It is all about our mission and our purpose to help save lives. It’s also about the team, the manager and the wide career advancement opportunities. Oh, and we also have great perks and benefits.

  • Heart U - Hundreds of development courses that help you learn and explore your potential.
  • Generous paid time off policy.
  • Amazing retirement plan with company match.
  • Rally – American Heart Association’s Employee Wellness program. Employees set their health goals and receive wellness hours and cash incentives once they hit their goals.
  • Opportunities to join special projects across the organization, through our Talent Exchange Portal, to improve your skills and make new connections.

Resumes and Interviews

While we would like to speak with each candidate who applies, we will only contact those whose background matches the needs of the hiring manager and department. You will, however, receive an email confirmation after each job for which you apply.

When you upload your resume on our careers site, one of our recruiters will receive your resume. To make sure your resume stands out, tailor your skills and background to the job that you are applying for. Here are some helpful tips:

  • List your accomplishments not just job responsibilities
  • Quantify your accomplishments
  • Cater your resume for the job

We are always interested in learning how you can relate to the American Heart Association’s mission of being a relentless force; however, each interview will be different based on the job you have applied for. Read through the essential job duties and background and be prepared to share your related experiences and examples so that interviewers can relate to you. A good format to use when answering questions during our interviews is to provide:

  • The Situation and the Task relevant to the question.
  • The Action you specifically took.
  • The Result of the situation/task

Generally speaking, our process usually starts with a Recruiter phone Interview and/or a request to complete a video interview for us. That step is typically followed by a face to face interview with the hiring manager and potentially the team.

If you are experiencing difficulty with the application process or are a disabled individual or veteran that require a reasonable accommodation in applying for any posted position, please contact HR Shared Services at 888-242-7433 or email us at Please note that requests for updates on positions will not receive a response as this is for those who need assistance in applying. Thank you for understanding.

Video Interviews

The American Heart Association always seeks to use the technology in our hiring process in ways that give candidates the greatest opportunity to display their talents. The video interview offers the following benefits:

  • You will be evaluated on all your qualifications, not just the bullet points on your resume. Completing a recorded video interview allows you to highlight your experience and qualifications beyond what’s listed on your resume. It’s your opportunity to highlight your relevant skills, display your passion and demonstrate your communication skills.
  • It’s convenient. A recorded video interview can be done at your convenience using your laptop or any mobile device with a video camera, so you will not have to take time out of work or class to keep the process moving.
  • Fair evaluation. Every candidate goes through the same process and answers the same questions. This ensures fair evaluation of each candidate and a more compliant process.
  • Faster hiring decisions. This step allows our recruiters to get your information in front of the hiring manager quicker.

Don’t let technology get in your way. Prepare just as you would for your face to face interviews. Here are some tips:

  • Read and re-read your resume.
  • Read and re-read the job posting and make a note to share those experiences that the hiring manager is looking for.
  • Make a note of your accomplishments that you want to highlight during your conversation.
  • Be sure to dress professionally.
  • Have a printout of your resume handy, look at the camera and talk confidently.

Be yourself in front of the camera. Prepare in advance and be ready to share your related experience and qualifications so that the interviewer can relate to you and your background.

Finding a right fit job for you

Visit our career site often as positions and availability change quickly. We list all full time, part time, temporary and intern job opportunities on our site. However, each job posting will indicate the ‘Job Type’ that shows if the job is a full time/part time.

You can click on the ‘Intern’ button on our careers site to search and apply to any open internship opportunities. Internships are offered in various locations across the United States primarily during the summer and fall months.

Many of our jobs require at least a high school diploma or equivalent while a few require a Degree and/or equivalent related work experience. Please refer to the qualifications listed in the job posting to know what is required.

Simply go to our Connect feature where you quickly select the jobs you are interested in and your contact information/location and we will notify you via email when a job opportunity is posted that matches your interests and location.

The job application process

The website is continually updated. Jobs are posted as soon as they become available and are removed once the position is filled.

Please log in to your Career Center and check if the status of your resume is in submitted status. If it is in ‘Incomplete’ status, please complete anything outstanding and submit. Once completed and submitted you will get an email confirmation.

You can check your status by logging in to your profile at Career Center and reviewing your candidate dashboard. The dashboard will display all positions you've applied to, along with the status of each one.

As soon as you submit your resume you will get an auto-response from us letting you know that it has been received. After further review, if the recruiter finds the resume fits with the requirement of the job, we will reach out with an invite for phone interview.

You can log in to our Career Center using this link and the log in credentials that you created when submitting your resume. You will see options to update your profile, Upload Resume/Cover Letter/ Additional documents, manage your email subscriptions, view job recommendations and view job opportunities.

The position will disappear from the careers site and you will get a notification from us mentioning the position is no longer available.

If you have a question that is not addressed by the FAQ, please contact HR Shared Services at 888-242-7433 or email us at Please note that requests for updates on positions will not receive a response as this is for those who need assistance in applying. Thank you for understanding.

We identify remote opportunities several ways. Many of our opportunities will be listed as “Anywhere, USA” for the location or the job posting will be listed in one city; however, in the job description it will be listed as “Remote/Home Based is acceptable”.

If there is any travel involved in the job it will be listed in the skills and qualifications section.

The American Heart Association annually reviews compensation for all positions and adjusts to ensure our salary ranges are competitive with the market. Additionally, salary for each job differs based on the qualification, skills, and years of required experience for the job. Here are some websites that might help you with salary research:,,

In most cases YES. To ensure consistency, all candidates go through the same process each time they apply for a position with the American Heart Association as required qualifications vary with each of our positions.

By joining our talent community, you will receive updates about the Association, potentially network with our Talent Attraction team, and be shown an inside look at our culture. If you haven’t yet joined the American Heart Association talent community, please sign up today!

Yes, we conduct background checks on all new hires before their start date. A typical background check will include social security verification, criminal records and motor vehicle records for positions that have a daily driving component. Certain positions also require a sexual offender background check.

Absolutely. Continuous learning, both formal and informal, is a key component of each employee’s career development. We offer more than 1,500 courses, taught face to face or through our award‐winning Heart U.