American Heart
Association
Recruiting FAQ

Our process starts with a phone interview by a recruiter and/or a request to complete a one-way, recorded video interview. This is typically followed by an interview with the hiring manager and potentially the team and senior leaders.

Review the key responsibilities and qualifications for the role and come prepared to discuss your relevant experiences. Share authentic examples that help interviewers connect with your background using the S.T.A.R. method of explanation:

• The S ituation and the T ask that are relevant to the question.
• The A ction you specifically took.
• The R esult of the situation/task.

The Association always seeks to use technology in our hiring process in ways that give candidates the greatest opportunity to display their talents. We may use a one-way, recorded video interview as an initial introduction to the hiring team, and video conferencing tools (such as Microsoft Teams or Zoom) as an alternative to in-person interviews.

We recommend preparing using the following tips:

• Check your technology.
• Be sure to dress professionally.
• Find a quiet place with minimal distractions to record.
• Research the American Heart Association and review the job posting.
• Have a printout of your resume nearby, look at the camera, and talk confidently.
• Be yourself in front of the camera.

Many of the above tips for a one-way, recorded video interview also apply to a virtual (video conferencing) interview. In addition, please consider the following:

• Make sure your device is charged and connected to a strong internet signal.
• Test your microphone to ensure you are audible.
• Be prepared to join the interview a few minutes early to give yourself some time to troubleshoot if needed.
• Have a list of questions prepared that you would like to ask the hiring team.
• We strongly recommend you participate with your camera on.

We encourage you to rely on your personal insights and experiences. Showcasing your authenticity and unique qualifications is key to helping us get to know you better. While AI tools can be helpful for refining materials like resumes or cover letters, please ensure that all documents and responses reflect your own voice and experiences. For more information, please refer to our AI Guidance.

Our mission, values, culture of innovation, focus on growth, and competitive benefits are just a few reasons employees find the American Heart Association a great place to work. To learn more, visit our Glassdoor page.

• Benefits - We offer a wide array of benefits, including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program, telemedicine, and medical consultation.
• Professional Development - You can join one of our many Employee Resource Groups (ERG) or our professional mentoring program. Heart U is the Association's online university, with more than 100,000 resources designed to help you achieve your goals and navigate your career.
• Compensation - We annually review and adjust compensation for all positions to ensure our salary ranges are market-competitive.
• Performance and Recognition - You are rewarded for achieving success through annual salary planning and incentive programs; positions may be incentive-eligible based on role type and achieving certain targets.
• Work-Life Harmonization - The Association offers Paid Time Off (PTO) for new employees at a minimum of 16 days per year. The number of days will increase based on the seniority level. You will also have a total of 12 paid holidays off each year, which includes several company-wide days off at the end of the year.
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

We bring our best every day and thrive in a collaborative environment that keeps us connected, whether onsite or remote.

Each day at the American Heart Association brings something new, depending on your role. Whether it's raising vital funds for scientific research, promoting health education and awareness, or driving innovation, we’re united in our mission to be a relentless force for a world of longer, healthier lives. To read employee stories and dive into our workplace culture, follow our Careers social media pages: Instagram, LinkedIn, Facebook, and Glassdoor.

Continuous learning, both formal and informal, is a key component of our workplace culture. We offer more than 100,000 resources, including courses taught face-to-face or through our award‐winning Heart U. Our Tuition Assistance Program can also provide financial assistance to employees who wish to further their education and careers.

Visit our career site to set up job alerts via text or email. You may save a job alert based on current search criteria, such as job titles, locations, and keywords that match your interests. When your search results appear, look for the gray box on the left titled “Save This Search for Job Alerts” and submit your contact information.

You may create multiple alerts based on broad or specific criteria, so you never miss an opportunity that fits your interests.

By joining our talent community , you will receive updates about the American Heart Association, potentially network with our Talent Attraction team, and be shown an inside look at our culture. If you haven’t yet joined the Association’s talent community, please sign up today!

Many of our jobs require at least a high school diploma or equivalent, while a few require a degree and/or equivalent related work experience. Please refer to the qualifications listed in the job posting to know what is required.