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Customer Service Representative, School Engagement

Dallas, Texas

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Questions About The Hiring Process?

Need Assistance with Applying for Positions? If you are experiencing difficulty with the application process or are an individual with a disability or veteran and require a reasonable accommodation in applying for any posted position, please contact HR Shared Services at 888-242-7433 or email us at careers@heart.org. Please note that questions about positions or requests regarding application status will not receive a response as this is for those who need assistance in applying. Thank you for understanding.

Please note there is a known, documented issue with JAWS and Firefox, specifically. Forms presented during the application process do operate as expected in Chrome or Firefox but with a different screen reader, such as NVDA. For more information, there is a logged case with Freedom Scientific (makers of JAWS) here: https://github.com/FreedomScientific/standards-support/issues/728

Warning – Fraudulent Employment Solicitation and Offers

The American Heart Association has been notified of fraudulent employment solicitation and offers being made via email, phone, text or thru social media and otherwise, to prospective candidates. These fraudulent person(s) and offers instruct prospective candidates to provide personal information, and/or to pay an application and processing fee in an attempt to get your private information.

In some instances, they may send you a check, asking you to cash the check and wire money back to them. Other times they are asking for personal information such as your social security number. The American Heart Association will not contact anyone requesting personal information like account passwords, personal identification numbers (PINs) or Social Security numbers as part of the initial recruitment process. Do not provide any personal or financial information to unknown individuals. Please see https://www.consumer.ftc.gov/articles/what-do-if-you-were-scammed

When in doubt, please contact our talent attraction email address at careers@heart.org

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*All health/medical information on this website has been reviewed and approved by the American Heart Association, based on scientific research and American Heart Association guidelines. Find more information on our content editorial process.

National Center
7272 Greenville Ave.
Dallas, TX 75231

Customer Service
1-800-AHA-USA-1
1-800-242-8721

Contact Us
Hours
Monday - Friday: 7 a.m. – 7 p.m. CT
Saturday: 9 a.m. - 5 p.m. CT
Closed on Sundays

Tax Identification Number
13-5613797

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