Job Information
American Heart Association Senior Coordinator (Operations and Events) in Honolulu, Hawaii
Overview
As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.
The American Heart Association has an excellent opportunity for a Senior Development Coordinator within our Hawaii Division based in Honolulu, Hawaii.
This position is responsible for effectively developing, planning, managing, and implementing operations and special events for the Hawaii Division to ensure overall success of division revenue, health impact and volunteer engagement goals.This includes managing all aspects of event planning and execution including engaging, organizing and managing internal and external partners, proactively assessing and evaluating needs and providing recommendations to improve upon events and customer experiences, and detailed project management. Oversees event budgets and ensures expenses are within approved annual budget.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.
Responsibilities
Manages the daily operations of the division in support of achieving the goals and objectives of the division, region, and association.
Serves as the Operations lead for the Hawaii Division and primary liaison with Western States and National departments on facilities, finance/accounting, human resources, safety and security, and vendor management.
Manages Development Coordinator consistent with the American Heart Association's leadership competencies. Oversees Development Coordinator’s data management responsibilities and ensures customer and campaign information is up-to-date and accurate in Association event systems, including Dynamics, Luminate, Greater Giving and Event.Gives.
Facilitates orientation and onboarding of division staff. Stays current with Western States and National business operations standards and requirements.
Submits contracts for legal review according to established timelines
Plans, coordinates, implements, and evaluates fundraising events (virtual and/or in-person). Includes all aspects of event planning: event design, vendor selection and management, contract negotiation, visual innovation, budget management, resource optimization and execution excellence. Evaluates effectiveness of event plans and event implementation processes and finds ways to improve efficiencies, collaboration and attendee experience. Secures required permits and licenses as required per timeline.
Designs Heart Walk walk-routes, creates ADA-compliant route maps and event layout diagrams for optimal participant and vendor satisfaction, safety and compliance.
Secures site/venue contracts, infrastructure, lighting, sound, food and beverage, in-kind donations, etc. and helps to ensure vendors adhere to contractual obligations and that service levels are maintained or exceeded.
Recruits, manages, and trains event volunteers. Develops staffing plan for assigned events. Manages vendors on event day.
Collaborating with Development and Communications & Marketing, plans visual and interactive event elements, and designs and produces printed and digital materials such as invitations, flyers, bidder paddles, presentations, signage and other pieces as needed while adhering to the Association’s branding guidelines. Ensures all collateral and signage needs are met and produced on schedule
Serves as an Accounting Liaisons (AL) and oversees finance responsibilities including mail processing, cash receipts, accounts receivables, fiscal compliance. Leads Dynamics compliance for the Division. Creates and runs reports from internal databases and systems. Ensures that income targets, goals, revenue pipelines, weekly reports are timely, clear and effective in meeting leadership needs related to revenue. Ensures accuracy and adherence to the latest policies and practices of the Association as they relate to fiscal and event financials. Manages customer and campaign information utilizing Association systems accurately, timely and completely in accordance with established guidelines.
Researches, secures, manages and evaluates vendors to provide needed services at assigned events within purchasing and operating guidelines and within budget. Solicits competitive bids for all event needs; proactively finds ways to cut costs. Manages invoices, expenses, and related accounts for assigned events.
Demonstrates comprehensive understanding of sponsor benefits and ensures delivery of all sponsor benefits year-round for assigned events. Develops innovative ways to showcase sponsors and highlight their activations at Association events.
Qualifications
Minimum of three (3) years of experience with:
Demonstrated track record in event planning and operations.
Demonstrated work experience in managing complex operations and projects in a hard-working team environment with personal accountability for quality and results.
Demonstrated ability to organize and manage multiple projects, prioritize tasks and meet deadlines with proactive communication, thorough planning and execution and allocating/providing resources, additional support or training.
Effective project management and event management skills in a dynamic environment with multiple stakeholders.
Experience in negotiating services and managing service level agreements.
Highly effective interpersonal and communication skills. Ability to consistently maintain a professional, calm and friendly manner in creating positive customer experiences externally and internally.
Validated problem-solving skills with the ability to identify potential issues that may impact organizational productivity and/or compliance and address proactively and timely.
Here are some of the preferred skills we are looking for:
Knowledge of the American Heart Association’s standards and procedures.
Experience with sales or fundraising strategies.
Experience managing staff and volunteers.
Solid understanding of design software including Canva, Adobe InDesign.
Experience managing an office/agency budget.
Experience in a wide variety of work settings helpful to demonstrate ability to navigate varied work situations.
Compensation & Benefits
Expected pay range will be $23.50 min to $30.70 per hour. Pay is commensurate with experience; geographic differentials to the pay range may apply.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.
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EOE/Protected Veterans/Persons with Disabilities
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Posted Date 2 weeks ago (5/8/2024 7:53 PM)
Requisition ID 2024-13355
Job Category Administrative Support
Position Type Full Time